Engagement is one of the big buzzwords in social and professional circles. It promises greatness but often rings hollow. Mark Babbitt’s frustration is palpable. “We’ve spent three decades and billions of dollars on so-called ‘employee engagement,’” he said. “Yet, we haven’t made a dent, let alone a difference. As soon as your values and behaviors are a contradiction to your stated culture, well, now we have trust issues.” Babbitt is president of WorqIQ, specializing in workplace intelligence and building human-centered results. He discussed the future of employee engagement with Meghan M. Biro, analyst, brand strategist, podcaster and chief executive officer…...
Engagement is a four-letter word
3 min read
